I was speaking with a kind Mom after a workshop at a church last week. She described a scene that upset her. Her son wanted to go to his soccer game, but had a very badly bruised foot. She said, “No” and her son responded with a defiant rant about her being mean, unfair and more. She asked, “How do I deal with his defiance?”

Words are very important to me. They have meaning and they color how we interact with people we love. Was the son wrong to yell at his Mom? Absolutely. 100% wrong. But I don’t see that as “defiance.” That was a manifestation of his frustration. And his frustration is normal and even expected. But how you view your child changes how you address the situation. If he’s being “defiant,” then you may come down on him, demand that he respect you, yell at him to stop talking to you like that and send him to his room. You showed him that he shouldn’t speak to you that way, but he already knew that. What he really needed was something very different.

If you see your son as “frustrated,” you react differently. You sit down, speak softly and say, “Cameron, I can understand why you are frustrated. I expect you to be a little angry about my decision. And quite honestly, I like it that you are upset by my decision because that means you’re passionate about playing soccer. It means you are willing to fight through pain to support your teammates. That’s a amazing quality and I admire that. If I were you. I’d be frustrated, too. But here’s the deal. I’m not your enemy here and you’re not always going to like my decisions. I’m okay with you being frustrated, but taking that frustration out on me is unacceptable. So take three minutes and think about this. How do you want to handle that frustration differently? How can we make the most of this situation, what do you want to do this morning instead of yelling at me?”

My focus is longer term. I want to TEACH my child how to deal with his frustration so that it’s channeled in appropriate ways. I acknowledge that he’s upset and frustrated. That’s NOT a bad thing. It’s perfectly normal. We don’t want kids just becoming robots–we want them to feel things deeply, but then have tools to deal with their emotions. Does that make sense?

Do you agree or disagree? Happy to discuss more. You can always post on our blogs anonymously (use a fake name and email address!).

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